Ordering & Payment

Ordering

On the Review page during checkout, select the "Place Order" button to complete your purchase. Please review all shipping information carefully. Upon placing your order, a confirmation page will display your order number. A Primal Noir Order Confirmation with your order details will be sent to you by e-mail. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

Payment

We accept: MasterCard, American Express, Visa, Discover, JCB, Diners Club, PayPal and Apple Pay.

When Will I Be Charged?

When you place your order, your form of payment will be authorized (not charged). This authorization ensures the funds for the order are available while your order prepares to ship. Once your order has shipped, your form of payment will be charged. If your order is cancelled for any reason, the authorization will automatically be removed in 5-7 business days.

Taxes

We are required to collect local sales tax in states where Primal Noir has a physical presence. A physical presence can be a store, warehouse or customer service center. Lucky for you, we have neither one of those bad boys, so uh… that means tax free shopping for you. We love "FREE" and I'm sure you do too.

Change / Cancel My Order

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email support@primalnoir.com. All you need to do is send us an email with the subject line "CANCEL".